PRIVACY POLICY

Threadmonk respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or place an order.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Mobile number

  • Shipping & billing address

  • Payment details (processed securely via payment gateways)

Non-Personal Information

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies & usage data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Send order confirmations and shipping updates

  • Provide customer support

  • Improve our website and services

  • Send promotional offers (only if you opt-in)

  • Prevent fraud and unauthorized transactions

3. Payment Security

We do not store your card or payment details on our servers.

Payments are processed securely through trusted third-party payment gateways that comply with industry security standards.

4. Cookies Policy

Our website uses cookies to:

  • Improve user experience

  • Analyze website traffic

  • Remember your preferences

You can disable cookies through your browser settings, but some website features may not function properly.

5. Sharing of Information

We do not sell, trade, or rent your personal information.

However, we may share necessary data with:

  • Courier partners (for delivery)

  • Payment gateway providers

  • Technology & hosting providers

  • Legal authorities (if required by law)

All third parties are required to maintain confidentiality.

6. Data Protection

We implement reasonable security measures to protect your personal data from:

  • Unauthorized access

  • Data misuse

  • Loss or disclosure

However, no online platform can guarantee 100% security.

7. Your Rights

You have the right to:

  • Access your personal information

  • Request correction of incorrect data

  • Request deletion of your data (subject to legal requirements)

  • Opt-out of marketing communications

To exercise these rights, contact us at the email below.

8. Data Retention

We retain your personal data only as long as necessary:

  • To fulfill your orders

  • For legal and accounting purposes

  • To resolve disputes

9. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of those websites.

10. Updates to This Policy

Threadmonk reserves the right to update or modify this Privacy Policy at any time.

Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Email: Abhishek@thethreadmonk.com
Address: ThreadMonk, Tejaji Chowk, 310/1/3, near Shri Naresh Techno Private Limited, Udhyog Nagar, Palda, Indore, Madhya Pradesh 452020